Customer service

Whether online, by telephone or by email, we are here to support you and answer your questions. Our strength is not in our products alone, but in the combination of our products and the service that comes with them !

Where to buy our products


Can I attach my bed to the headboard that I already have (not a South Shore product)?

In most cases it is possible by using wood screws and washers (watch this video for more information). If on the contrary you want to attach a South Shore headboard to a metal bedframe, you must use nuts and bolts provided with your metal bed (watch this video for more information).

View the complete FAQ

Order replacement parts

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Please have your production code on hand.

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Download a version of an assembly guide

Would you like to see an example of what our assembly instructions look like? Example assembly instructions are available on our website for informational purposes only.

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