Contact us

Service or general information

7 Days / Week

Consumer service hours of operations :
Monday to Friday from 8:30 to 7:00
Saturday from 9:00 to 5:00
Sunday from 10:00 to 5:00
(Eastern time zone)
You may also consult our web site in the Customer Service section to find answers to your questions.

Address - Head office

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South ShoreTM Furniture

6168, Principale
(Québec) Canada
G0S 2H0


What do I need to have ready prior to calling customer service so they can better understand the problem and help me?

In order to facilitate the understanding of the problem by our customer service agents, you must have these four elements in hand:

  1. Your assembly guide
  2. A preliminary idea of the problem
  3. Approximately 10 minutes to invest at the most
  4. Be in a quiet environment and have accesss to your furniture

Make sure these four elements are accessible in order to get the most from our customer service department.

View the complete FAQ